Privacy & Data Protection

JijiLive Privacy Policy

Your privacy matters to jijilive. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your personal information as a jijilive player.

End-to-end encryption
No data sold to third parties
Last updated: January 2025
Effective Date: January 2025

How JijiLive Protects Your Privacy

Six principles that guide how jijilive handles your personal data every single day.

Data Minimisation

jijilive only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it.

Encrypted Storage

All personal data stored by jijilive is protected using industry-standard AES-256 encryption. Your payment details, identity documents, and account information are never stored in plain text.

No Data Selling

jijilive will never sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used only for the purposes described in this privacy policy.

Limited Internal Access

Access to your personal data within jijilive is restricted on a strict need-to-know basis. Only staff who require access to perform their role can view your account information.

Your Rights, Respected

jijilive respects your right to access, correct, and request deletion of your personal data. Submit a request to our support team and we'll respond within the timeframes set out in this policy.

Regular Policy Reviews

jijilive reviews this privacy policy regularly to ensure it reflects current data practices and any changes in applicable law. The effective date at the top of this page is always current.

01 Introduction

jijilive ("we", "us", "our") is committed to protecting the privacy of every player who uses the jijilive platform. This Privacy Policy explains how jijilive collects, uses, stores, and shares your personal data when you register, deposit, play games, or otherwise interact with jijilive at jijilive.com or through the jijilive mobile app.

This policy applies to all jijilive users, including registered players, visitors to the j ijilive website, and anyone who downloads and uses the jijilive app. By using jijilive in any way, you confirm that you have read and understood this Privacy Policy and consent to the data practices described within it.

This policy is written in plain English so that every jijilive player — including those in Bangladesh — can clearly understand how their data is handled. If anything is unclear, contact jijilive support before registering.

02 Data We Collect

jijilive collects only the personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The categories of data jijilive may collect about you include the following:

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account verification and age checks
Contact Data Mobile number, email address Account communication and support
Financial Data bKash / Nagad / Rocket account number, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Security monitoring and fraud prevention
Usage Data Games played, bet amounts, session duration, login times Platform improvement and responsible gaming
Communications Data Support chat logs, emails sent to jijilive Customer service and dispute resolution
jijilive does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.

03 How We Collect Data

jijilive collects your personal data through several channels. Understanding how data reaches us helps you stay in control of what you share.

  • Direct interactions: Data you provide when registering your jijilive account, completing identity verification, making a deposit, contacting support, or filling in any form on the platform.
  • Automated technologies: Technical and usage data collected automatically when you visit jijilive.com or use the jijilive app, including via cookies, server logs, and similar tracking technologies.
  • Payment processors: Transaction confirmation data received from bKash, Nagad, and Rocket when you make a deposit or withdrawal on jijilive.
  • Identity verification providers: Data returned by third-party KYC (Know Your Customer) services when jijilive verifies your identity documents.
  • Fraud prevention services: Risk signals and device fingerprint data from fraud detection partners used to protect jijilive and its players.

jijilive does not purchase personal data from data brokers or any other third-party data sources. All data collected by jijilive originates from your direct interactions with the platform or from the service providers listed above.

04 Why We Use Your Data

jijilive uses your personal data only for legitimate purposes that are necessary to operate the platform, comply with legal obligations, and improve your experience as a player. The specific purposes for which jijilive processes your data are set out below.

  • To create and manage your jijilive account, including verifying your identity and age.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket in Bangladeshi Taka.
  • To detect and prevent fraud, money laundering, and other prohibited activities on jijilive.
  • To provide customer support and resolve disputes related to your jijilive account.
  • To send you important account notifications, security alerts, and service updates.
  • To send promotional communications about jijilive bonuses and offers — only where you have opted in to receive them.
  • To monitor gameplay for responsible gaming purposes and to apply any limits or restrictions you have set.
  • To improve the jijilive platform, fix technical issues, and develop new features based on usage patterns.
  • To comply with applicable laws, regulations, and requests from competent authorities.
jijilive will only send you marketing communications if you have opted in. You can opt out of promotional emails and messages at any time by contacting jijilive support or using the unsubscribe link in any marketing email.

05 Data Sharing

jijilive does not sell, rent, or trade your personal data to any third party. However, jijilive does share data with a limited number of trusted service providers and authorities where it is necessary to operate the platform or comply with legal obligations.

  • Payment processors (bKash, Nagad, Rocket): Transaction data is shared with your chosen payment provider solely to process your deposit or withdrawal.
  • Identity verification providers: Your identity documents and personal details may be shared with KYC service providers to complete account verification.
  • Fraud prevention partners: Technical and behavioural data may be shared with fraud detection services to protect jijilive and its players from fraudulent activity.
  • Legal and regulatory authorities: jijilive may be required to disclose your personal data to law enforcement, regulatory bodies, or courts where required by applicable law.
  • IT and hosting providers: Data is stored on secure servers managed by trusted infrastructure providers who are contractually bound to protect your data.
jijilive will never share your personal data with advertisers, data brokers, or any third party for commercial purposes. Any service provider that receives your data is contractually required to use it only for the specific purpose for which it was shared.

06 Cookies & Tracking

jijilive uses cookies and similar tracking technologies on jijilive.com and in the jijilive app to ensure the platform functions correctly, to keep you logged in securely, and to understand how players use the platform so we can improve it.

  • Essential cookies: Required for the jijilive platform to function. These cannot be disabled as they are necessary for login sessions, security, and core platform features.
  • Analytics cookies: Used to understand how players navigate jijilive, which games are most popular, and where technical issues occur. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent login attempts and suspicious activity on your jijilive account.

jijilive does not use third-party advertising cookies or tracking pixels. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use jijilive.

jijilive's cookies do not track your activity on other websites. Our tracking is limited to your interactions within the jijilive platform itself.

07 Data Retention

jijilive retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The retention periods jijilive applies to different categories of data are outlined below.

Data Category Retention Period Reason
Account & identity data Duration of account + 5 years after closure Legal and regulatory compliance
Financial transaction records 7 years from transaction date Anti-money laundering obligations
Support communications 3 years from last interaction Dispute resolution and service improvement
Technical & usage data 13 months from collection Platform analytics and security monitoring
Marketing preferences Until opt-out or account closure Consent management

When your data is no longer required, jijilive will securely delete or anonymise it in accordance with our data disposal procedures. You may request early deletion of certain data — see the Your Rights section below for details.

08 Data Security

jijilive takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

  • All data transmitted between your device and jijilive is encrypted using TLS (Transport Layer Security).
  • Personal data stored on jijilive servers is encrypted at rest using AES-256 encryption.
  • Access to personal data within jijilive is restricted to authorised staff on a need-to-know basis.
  • jijilive conducts regular security audits and vulnerability assessments of its platform infrastructure.
  • All jijilive staff with access to personal data receive data protection training.
  • jijilive maintains an incident response plan to address any data security breaches promptly.
In the unlikely event of a data breach that affects your personal data, jijilive will notify you as required by applicable law and will take immediate steps to contain and remediate the breach.

09 Your Rights

As a jijilive player, you have a number of rights in relation to the personal data we hold about you. jijilive is committed to honouring these rights promptly and transparently.

Right of Access

Request a copy of the personal data jijilive holds about you at any time.

Right to Rectification

Ask jijilive to correct any inaccurate or incomplete personal data we hold.

Right to Erasure

Request deletion of your personal data where jijilive no longer has a legal basis to retain it.

Right to Restriction

Ask jijilive to restrict processing of your data in certain circumstances while a dispute is resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format where technically feasible.

Right to Object

Object to jijilive processing your data for direct marketing purposes at any time.

To exercise any of these rights, contact jijilive support at [email protected]. jijilive will respond to all valid requests within 30 days. In some cases, jijilive may need to verify your identity before processing your request.

10 Children's Privacy

jijilive is strictly an adult platform. The jijilive service is not directed at, and is not intended for use by, anyone under the age of 18. jijilive does not knowingly collect personal data from anyone under 18 years of age.

If jijilive becomes aware that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any deposits or winnings associated with the account will be forfeited.

If you believe a minor has registered on jijilive, please contact [email protected] immediately so we can investigate and take appropriate action.

11 Policy Changes

jijilive may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable law. When we make changes, the updated policy will be published on this page with a revised effective date.

For significant changes that materially affect how jijilive processes your personal data, we will notify registered players via email or through an in-platform notification before the changes take effect. Your continued use of jijilive after the updated policy has been published constitutes your acceptance of the revised terms.

We recommend bookmarking this page and checking it periodically. The effective date at the top of this policy always reflects when it was last revised.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jijilive handles your personal data, please get in touch with our support team. We're available 24 hours a day, seven days a week.

jijilive's support team can assist in both English and Bengali. We aim to respond to all privacy-related enquiries within 24 hours and to resolve data rights requests within 30 days.

Ready to Play?

Play on a Platform That Respects Your Privacy

jijilive keeps your data safe, your payments secure, and your experience fair. Register in under a minute, deposit via bKash or Nagad, and start playing today — all in BDT, all on your phone.

18+ only  |  Play responsibly  |  Responsible Gaming  |  Terms & Conditions