JijiLive FAQ —
Quick Answers for BD Players

The minimum deposit on jijilive is kept low so that players with any budget can get started. Exact minimums are displayed on the deposit page and may vary slightly by payment method. Generally, you can start playing with a very small amount in BDT — no large upfront commitment is required.

Go to the Withdrawal section in your jijilive account, enter the amount you want to withdraw in BDT, and select your payout method — bKash, Nagad, or Rocket. Withdrawals are typically processed within minutes during normal operating hours. The funds will arrive directly in your mobile banking wallet. Make sure the mobile number linked to your jijilive account matches your bKash or Nagad number.

jijilive does not charge any fees for deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply their standard transaction charges. Check your mobile banking app for their current fee schedule.

First, check your bKash or Nagad transaction history to confirm the payment was sent successfully. If the payment shows as completed on your mobile banking app but your jijilive balance hasn't updated after 10 minutes, contact [email protected] with your transaction ID and the amount. The support team will investigate and resolve it promptly.

Most jijilive withdrawals are processed within minutes. During peak hours or scheduled maintenance windows, processing may take slightly longer — up to a few hours in rare cases. If your withdrawal hasn't arrived within 24 hours, please contact [email protected] with your withdrawal reference number.

Color Game is jijilive's most popular title. You pick a colour before each round, confirm your bet amount in BDT, and wait for the result. If your chosen colour comes up, you win a multiple of your bet. Rounds are very fast — typically a few seconds — making it ideal for players who want quick, frequent action. Visit the Color Game page for full details.

In jijilive Crash, a multiplier starts at 1x and climbs in real time. You need to cash out before the multiplier crashes — if you do, you win your bet multiplied by the value at which you cashed out. If the crash happens before you cash out, you lose your bet. You can set an automatic cash-out target in advance. Visit the Crash page to learn more.

Yes. All jijilive game outcomes are generated by certified random number systems. Results cannot be predicted, manipulated, or influenced by the platform or by other players. Every round is independent of the previous one — a long losing streak does not make a win more likely, and vice versa.

Color Game and Triple are the best starting points for new jijilive players. Both have simple rules, fast rounds, and low minimum bets. Once you're comfortable with how deposits, bets, and withdrawals work, you can explore Crash, Golden Bank, or Treasures of Aztec for more variety.

jijilive games use real BDT bets — there is no demo or free-play mode. However, minimum bet sizes are kept very low so you can explore any game without risking a large amount. This lets you get a feel for the game mechanics before increasing your stakes.

Yes, the jijilive app is completely free to download and install. There are no subscription fees or in-app purchase requirements. You only spend money when you choose to deposit and place a bet inside the app.

Yes. The jijilive app is optimised to run smoothly on mid-range and budget Android devices commonly used across Bangladesh. You don't need a flagship phone. A stable internet connection — either mobile data or Wi-Fi — is the most important factor for a smooth experience.

Yes. All jijilive games are fully accessible through your mobile browser — Chrome, Firefox, or any standard browser on Android or iOS. The browser version works well, but the dedicated app offers faster load times, biometric login, and push notifications for withdrawals and promotions.

On Android, go to Settings → Security (or Privacy) → enable "Install from Unknown Sources" or "Allow from this source" for your browser. Then re-download the APK from the App page and try installing again. If the problem persists, make sure you have enough storage space on your device and that you're downloading the latest version of the APK.

Change your password immediately via the login page using the "Forgot Password" option. Then contact [email protected] right away with details of the suspicious activity. Our security team will review your account, lock it if necessary, and help you regain full control. Do not share your password or OTP codes with anyone.

jijilive does not sell or share your personal data with third parties for marketing purposes. Data is only shared where required by law or to process your payments through your chosen mobile banking provider. For full details, read the Privacy Policy.

Use a password that is at least 8 characters long and includes a mix of uppercase letters, lowercase letters, numbers, and symbols. Avoid using your name, phone number, or date of birth. Never reuse a password from another website or app. If you find it hard to remember strong passwords, consider using a password manager app on your phone.

If you feel you need a break from gaming, you can request a self-exclusion by contacting [email protected]. Self-exclusion periods can range from a few weeks to permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or place bets. Any remaining balance will be returned to your registered mobile banking account.

If you feel that gaming is becoming a problem — affecting your finances, relationships, or mental health — please stop playing and seek help. Visit the Responsible Gaming page for resources and guidance. You can also contact [email protected] to request an immediate account suspension while you take time to assess the situation. Gaming should always be entertainment, not a source of stress.

No. jijilive strictly prohibits anyone under the age of 18 from registering or playing. By creating an account, you confirm you are 18 or older. jijilive reserves the right to request age verification documents at any time and will permanently close any account found to belong to an underage player, with any balance forfeited.